Just over 2 weeks ago, Samsung put out their first foldable phone, the Galaxy Fold. The phone/tablet hybrid is intended to literally fold up into half the size of its full tablet screen and seamlessly fit into your pocket. A few months back the mobile giant had sent reviewers test versions of the device and the reception was less than stellar. Many reporters said the device’s screen had broken in a matter of days. Verge writer Dieter Bohn says, “…you can see a small bulge right on the crease of my Galaxy Fold review unit. It’s just enough to slightly distort the screen, and I can feel it under my finger. It’s a distressing thing to discover just two days after receiving my review unit. More distressing is that the bulge eventually pressed sharply enough into the screen to break it.” Other reporters have had other problems with the screen. The device comes with a protective film and most assumed that it was just to protect the screen during shipping, but Samsung stresses that it is not to be removed. Most of the people who got review units didn’t know about this and removed the film, which is the catalyst for a lot of the screen problems people are facing. Mark Gurman writes on Twitter, “The phone comes with this protective layer/film. Samsung says you are not supposed to remove it. I removed it, not knowing you’re not supposed to (consumers won’t know either). It appeared removable in the left corner, so I took it off. I believe this contributed to the problem.”
The device itself is extremely expensive, going for a staggering $2000. Techradar, who managed to get their hands on the device, writes, “The price is our biggest hangup. It’s hard to justify such an exorbitant price for a device that, while supremely cool, clearly isn’t time-tested and feels awfully vulnerable.”
The Samsung Galaxy Fold is available now for $1980 or $66/month for 30 months from Best Buy.